frequently asked questions

What is 3D printing?

This is a process of making three-dimensional solid objects from a digital model one layer at a time. Our 3D printers put down 0.004-inch (0.102 mm) layers of gypsum powder at a time. Then inkjet heads, similar to those in a paper printer, deposit colored binder to form the shape and color of each additive layer.See our 3D printing demo for an example.

What are the technical aspects to your 3D printed process?

Most of the figurines stand about 6” tall. Up to 390,000 colors at a resolution of 600 x 540 dip give the figurines their vividness. However, only the outer 1/16-inch layer is colored. The finished texture is porous and feels like semi-smooth sandstone. This texture can vary the amount of ink absorbed so color saturation can vary. Direct sunlight can fade the color richness.

How long does it take to manufacture a figurine?

It takes 1 hour per vertical 1.1 inch (28mm) to manufacture a figurine. However, we build multiple figurines simultaneously depending on how they’re laid out in the 10 x 15 x 8 inches (254 x 381 x 203mm) print chamber. Thus, the figurines are built lying down for a quicker build. They are about 3” at their base in this axis. See our 3D printing demo for an example.

How safe is the material of the figurines?

The base material is non-toxic. However, the infusion agent is a compound that could be harmful if swallowed.

How durable are the figurines?

The figurines are solid and hard, yet they’re fragile. They can chip or break if handled inappropriately, are bumped by another hard object, or fall over. These figurines are for display purposes. They are not intended as toys.

How do I clean my figurine?

Use a feather-like duster to clean your figurine. Never use any sprays, liquids, or chemicals of any kind on your figurine, as this will likely cause damage.

When is my figurine manufactured?

Your personalized figurine is immediately placed in the queue to be 3D printed once ordered. Delivery time depends upon the number of items ahead in the queue. We’ll make every effort to manufacture your figurine within 72 hours of ordering. All of our figurines are manufactured at our facility in Bellevue, Washington, USA.

Is my figurine warranted against damage?

We’ll replace figurines damaged during shipping. Just take a photo of the damaged goods and it’s shipping package, then email the photo and provide your order information. We’ll replace the same personalized figurine(s) with one nearly identical.

What’s the connection with the online comics?

Our figurines derived from a new kind of online comic we imagined, one that’s stylish, adventurous, and good humored and a number of stories and many characters evolved. The idea of 3D printable figurines was a natural way to bring these characters to life. ¬†You can read weekly installments of these fun tales for free on our website, whether you buy our figurines or just admirer our story telling.

Will the figurines be available for download so they can be 3D printed at home?

Our customizable figurines will not be available for download. However, we’re working on a line of miniatures for home 3D printing. We’ll offer these downloadable figurines once our proprietary digital asset security system is solid and we’ve established partnerships with home 3D printing manufactures.