Return Policy

We are committed to quality products and your satisfaction is 100% guaranteed.

If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of receipt and receive a free replacement or a full refund for the price of the product. Shipping charges will not be refunded.

How To Return your product

Choose from two ways to return:

Expedited Photo Returns

If your order arrives in less than satisfactory condition we offer a hassle-free Photo Return option to speed replacement. Here's how:

  1. Take a digital photo of your damaged product and the shipping container it arrived in (only if the package is also damaged).
  2. Attach your photos to an email and send them to info@adamation.com. Please include your order number, shipping ID or item number, a brief description of the reason for the return, and whether you'd like a replacement or a refund.
  3. You will receive an email within 24-48 hours confirming that your photo return is being processed.
  4. If your photo return is confirmed, you do not need to mail back your order. We will process the refund or replacement based on your photos.

Please note:
If the damage or quality issue is not apparent in the photo, you may be required to return the item at your expense before the return can be processed.

Regular Returns

We invite you to return your order for a full refund of the product cost (minus shipping charges) by following these simple steps:

  1. Complete the Return Instructions form on the back of the packing ship included with your order.
  2. Ship your item back to us in its original packaging and enclose your completed return request. We strongly encourage you to return the item via a trackable method. 

    Returns Address
    Adamation Returns
    1465 130th Ave
    Bellevue, WA 98005
    USA
  3. We will typically issue your refund within 48-72 hours of receiving the package.